Refund Policy

Refund Policy INFO

Full refunds will be provided for cancellation requests received at least seven (7) business days before the scheduled training date. For multi-day trainings, the cancellation deadline is based on the first day of the training.

Trainings identified as nonrefundable at the time of registration are not eligible for a refund.

No refunds will be issued for cancellations received fewer than seven (7) business days before the training date. No exceptions, please.

We appreciate your understanding and cooperation with this policy.

*Please note some events are non refundable, which will clearly be marked as such.

Credit Transfers

Because our continuing education workshop presenters are paid in full the day of the workshop, we cannot issue a credit transfer to a future workshop due to last-minute emergencies of any nature. Emergencies include, but are not limited to, family emergencies, car trouble, traffic delays, and/or getting lost. Therefore, if a refund is not requested within five (7) business days before the workshop in question, it is considered a late cancellation, and all money paid for the workshop will be forfeited by the registrant.

Inclement Weather Cancellation Policy

All scheduled workshops will take place on the specified date and time unless a "State of Emergency" is declared for greater than 50% of the State of Georgia, to include Metro Atlanta area and CSRA counties (in person workshops/events). In such cases, the workshop will be rescheduled to a future date, and a monetary credit will be transferred from the original date to the newly rescheduled date. If you are unable to attend on the rescheduled date, a credit shall remain on file for 12-months (1 year) as applicable only for a future workshop with Transformation Training Institute, Inc. Refunds will not be given for any weather-related event.

CE Certificate Replacement Fee

Transformation Training Institute, Inc. will gladly replace CE certificates upon your request for a minimum administrative replacement fee charge as follows: up to 6 months $10.00 , 7 months- 1 year $25.00, more than 1 year up to 3 years $40.00 administrative replacement fee charge. Applicable administrative fee must be paid in full prior to the issuing the replacement certificate. No replacements will be offered after 3 years’ after original workshop request date.